What to send
- Programme name (e.g. B.Com, MBA)
- Course code (e.g. MCO-01)
- Product format (PDF/soft copy/hard copy)
- Deadline (if any)
Open the contact form
Use the contact page to message our team with your programme and course details.
Go to ContactFAQ
Support FAQs
Reach us early for deadline issues, wrong course codes, or payment questions.
How soon will I receive my digital download from ignou.app?
Digital products, including Solved Assignment PDFs and eBooks, are available for instant download immediately after your payment is successfully confirmed.
What is the delivery time for physical copies?
For physical products like hard-copy handwritten assignments, we provide fast shipping, typically delivering within 2–3 business days across India.
What if I ordered the wrong programme or course code?
Contact support immediately with your order reference and the correct programme or course code. If fulfilment has not started, we usually correct it quickly; if work has begun, we will explain the fastest remediation option.
How can I contact support if I face an issue?
Our dedicated support team is available 24/7. You can reach us via WhatsApp, email, or the contact form on our website for immediate assistance.
Is my payment data safe on ignou.app?
Payments are processed through established, secure gateways. We do not store complete card numbers on our servers; follow your bank’s OTP and device safety practices as you would for any online purchase.