Ordering guidance
Tell us your program and course code. We will guide you to the correct assignment set or study resource.
Delivery expectations
Learn typical timelines for instant PDFs, soft copies, and hard copy delivery.
Assignment & project support
We help you understand structure, formatting, and what to share for approvals.
Contact & escalation
If you have a deadline, reach out early. Our support team will respond quickly with next steps.
FAQ
Common questions
Ordering, delivery, synopsis help, and how to reach ignou.app support quickly.
How soon will I receive my digital download from ignou.app?
Digital products, including Solved Assignment PDFs and eBooks, are available for instant download immediately after your payment is successfully confirmed.
What is the delivery time for physical copies?
For physical products like hard-copy handwritten assignments, we provide fast shipping, typically delivering within 2–3 business days across India.
What if I ordered the wrong programme or course code?
Contact support immediately with your order reference and the correct programme or course code. If fulfilment has not started, we usually correct it quickly; if work has begun, we will explain the fastest remediation option.
How can I contact support if I face an issue?
Our dedicated support team is available 24/7. You can reach us via WhatsApp, email, or the contact form on our website for immediate assistance.
Is my payment data safe on ignou.app?
Payments are processed through established, secure gateways. We do not store complete card numbers on our servers; follow your bank’s OTP and device safety practices as you would for any online purchase.
Can ignou.app help with IGNOU project synopsis approval?
We help you align topic selection, chapter flow, and formatting with common supervisor expectations. Final approval always rests with your guide and regional centre, so share their feedback early if requirements differ.
Need personalised help?
Use the contact page and share your programme + course code so we can recommend the right study resources.
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