Question 1

How soon will I receive my digital download from ignou.app?

Accepted Answer

Digital products, including Solved Assignment PDFs and eBooks, are available for instant download immediately after your payment is successfully confirmed.

Question 2

What is the delivery time for physical copies?

Accepted Answer

For physical products like hard-copy handwritten assignments, we provide fast shipping, typically delivering within 2–3 business days across India.

Question 3

What if I ordered the wrong programme or course code?

Accepted Answer

Contact support immediately with your order reference and the correct programme or course code. If fulfilment has not started, we usually correct it quickly; if work has begun, we will explain the fastest remediation option.

Question 4

What payment methods are accepted on ignou.app?

Accepted Answer

We accept all secure payment methods including UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards, and Net Banking for a seamless checkout experience.

Question 5

How can I contact support if I face an issue?

Accepted Answer

Our dedicated support team is available 24/7. You can reach us via WhatsApp, email, or the contact form on our website for immediate assistance.

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