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FAQ
Common questions about payments, delivery, and correcting course details on ignou.app.
Digital products, including Solved Assignment PDFs and eBooks, are available for instant download immediately after your payment is successfully confirmed.
For physical products like hard-copy handwritten assignments, we provide fast shipping, typically delivering within 2–3 business days across India.
Contact support immediately with your order reference and the correct programme or course code. If fulfilment has not started, we usually correct it quickly; if work has begun, we will explain the fastest remediation option.
Yes. Share your full list of course codes and formats (PDF, soft copy, hard copy) via WhatsApp or the contact form so we can confirm availability, timelines, and pricing in one go.
We accept all secure payment methods including UPI (Google Pay, PhonePe, Paytm), Debit/Credit Cards, and Net Banking for a seamless checkout experience.
COD may be available for select physical products and serviceable PIN codes. Mention your location when you order so we can confirm eligibility and any extra collection charges.